Contact information
Have a question about your order or our products?
Our team is here to help and will respond as soon as possible.
Email Support
contact.healive@gmail.com
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (UK Time)
Response Time
We aim to respond to all enquiries within 24 business hours.
Before Contacting Us
- Please include your order number if your enquiry relates to an order.
- Provide as much detail as possible so we can assist you faster.
- For damaged items, please include clear photos of the product and packaging.
Thank you for choosing Healive. We're committed to supporting your journey toward greater comfort, mobility, and everyday well-being.