Refund policy

Last Updated: June 2026

Your comfort and satisfaction are important to us. That's why Healive offers a 60-Day Money-Back Guarantee, allowing you to try our wellness products with confidence.

60-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, please contact us within 60 days of receiving your order. Our team will review your request and work with you to find an appropriate resolution, which may include a refund, replacement, or other form of support at our discretion.

Eligibility

  • Requests must be submitted within 60 days of delivery.
  • Proof of purchase may be required.
  • The guarantee applies only to purchases made through our official website.
  • Healive reserves the right to refuse requests where misuse, abuse, or fraudulent activity is suspected.

How to Request Assistance

  1. Email us at contact.healive@gmail.com.
  2. Include your order number and details of your concern.
  3. Our support team will respond with the next steps.
We're committed to providing trusted wellness solutions and a fair, customer-focused experience.